Privacy statement BlackBear BV

Privacyverklaring

PRIVACY STATEMENT

BlackBear BV, located at Prinsenhil 29 in Breda, is responsible for the processing of personal data of customers and visitors to our website. This privacy statement explains which data we process and why we do it.

Personal data that we process

BlackBear BV processes your personal data when you visit our website and when you place an order with us. We can process the following personal data:

First and last name
Address data
phone number
E-mail address
IP address
Internet browser and device type
Bank account number
Order details
Billing information
Special personal data

We do not process special personal data (such as origin, political preference, etc.)

Data of minors

We do not intend to process data from people under the age of 18. However, we cannot control the age of our website visitors, so we are not sure that all data we process is actually from people over the age of 18. If you suspect that we have processed data from young people, you can contact info@blackbeargoaly.com BV.nl. We will then delete the relevant data.

For what purposes do we process data

BlackBear BV processes personal data for the following purposes:

To be able to deliver orders
For handling payments
For sending our newsletter
To be able to call or e-mail you if necessary, for example to make a delivery appointment
To get a picture of your interests
To analyze how visitors use our website so that we can improve the website
For conducting business administration
To comply with a legal obligation, such as tax law.
Automated decision making

BlackBear BV does not use automated decision-making.

How long do we keep data

BlackBear BV does not store your personal data longer than is necessary for the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:

Name and address details
Retention period: 7 years
Reason: Fiscal retention obligation
phone number
Retention period: Up to 5 years after your last order
Reason: CRM (customer management)
E-mail address
Retention period: Up to 5 years after your last order
Reason: For business communication and for sending the newsletter
IP address
Retention period: 2 years
Reason: For website statistics, to compare the current year with last year
Internet browser and device type
Retention period: 2 years
Reason: For website statistics, to compare the current year with last year
Bank account number
Retention period: 7 years
Reason: Fiscal retention obligation
Order details
Retention period: 7 years
Reason: Fiscal retention obligation
Billing information
Retention period: 7 years
Reason: Fiscal retention obligation
Sharing personal data with third parties

We do not sell personal data to third parties. We do, however, outsource some activities to other companies. We provide customer personal data to those companies as needed for the work they perform for us. These companies are then processors of the personal data for which BlackBear BV is responsible. We have entered into a processing agreement with those companies, in which we agree exactly what data we share, why we do this, and what requirements we make with regard to privacy. These companies are obliged to handle personal data just as carefully as we do. They may not pass on the personal data to others.

BlackBear BV uses the services of the following processors:

Silvasoft: online accounting program in which we create our invoices, among other things
2Omega: accountant who makes our annual accounts
Your IT Solutions; this company provides the hosting of our website
Google Analytics: makes statistics about visits to our website

Cookies on our website

On our website we use functional cookies, which ensure, for example, that the shopping cart in our webshop works properly. We also use a Google Analytics cookie. This creates statistics about visits to our website, so that we can improve our website with that information and because we like to see how often people actually visit our site. Google Analytics has been set up in a privacy-friendly manner in accordance with the requirements of the Dutch Data Protection Authority, so that Google processes your visit to our website anonymously.

View, adjust or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by BlackBear BV. You can send a request for access, correction or deletion of your personal data to info@blackbeargoaly.com.

Security of personal data

We protect your personal data as well as possible. Our website is SSL secured: all traffic between you and our site is encrypted (that’s why it says https: // instead of http: // in our web address). Our administration is stored encrypted and the exchange of data with our processors is exclusively encrypted.

 

For more information and questions about our privacy policy, please contact BlackBear BV